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Similarly, my developer account has a whole bunch of Turbo Explorer licenses associated with it. The solution is not to fix the support desk so that when this happens proper support is given, the solution is to fix registration/activation. #DELPHI 2010 SERIAL NUMBER SERIAL#We had an almost identical problem in the past, where a perfectly valid serial # refused to activate yet each attempt to do so bumped our activation count until we reached the point where even if the activation attempt were successful, it would have been refused due to us exceeding our activation limit. The majority of these problems all stem from the same root cause: A draconian registration/activation procedure that was borked. bdeadmin.*ĭear reader, please tell me – am I overreacting? Or somebody should be fired here for not doing his/her work (and I definitely don’t mean the poor tech support guy I was talking to)? And on a 64-bit system they live in \Windows\SysWOW64. In Delphi XE, those files end in 150, not 120. Remove the following files from Windows\System32: You can find the specific GUID folder names to remove by browsing to the subkeys of HKEY_LOCAL_MACHINE\Software\MimarSinan\InstallAware\Ident.Cache\ġ0. On every computer, one of those will not be the correct choice.ĩa. Remove folders with a GUID name in C:\Documents and Settings\All Users\Application Data\ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CodeGear RAD Studio 2010 registry keyĮmbarcadero RAD Studio XE, not CodeGear RAD Studio 2010.ĩ. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ registry key Remove the HKEY_CURRENT_USER\SOFTWARE\CodeGear\BDS\8.0 registry key Remove the HKEY_LOCAL_MACHINE\SOFTWARE\CodeGear\BDS\8.0 registry keyĦ. Remove the c:\ProgramData\CodeGear\Rad Studio\8.0 directoryĥ. That would trash the Delphi 2010 install. Remove the C:\Users\Public\Public Documents\Rad Studio directory Remove the C:\Program Files\Codegear\Rad Studio\8.0 directoryĪctually, folder is named \Embarcadero\, not \Codegear\. I’m trying to uninstall Delphi XE so “Embarcadero RAD Studio XE” would be a better choice. Uninstall the product via the "Embarcadero Rad Studio 2010" entry in "Uninstall a Program" in the Control Panel ![]() I still have to prove that the cleanup list is really really bad, yes? Well, here it is, directly pasted from the support mail. #DELPHI 2010 SERIAL NUMBER INSTALL#Luckily, I know enough about Delphi to clean my system even without answers to my questions so I was able to finally install XE. ![]() #DELPHI 2010 SERIAL NUMBER HOW TO#Send around bad instructions on how to remove remnants of Delphi from your system.Įmbarcadero people, if you really want Delphi to be successful again, you should educate your tech support. It looks like Embarcadero has tech support that can only do two things. #DELPHI 2010 SERIAL NUMBER REGISTRATION#Actually, I received a mail stating that my registration count was bumped again. At last I sent another mail urging the support to please respond to my question and bump my registration count again (as I was already up to 10 registrations – only one of them really successful, and that one was on another machine).įinally I got the reply. So I sent a response to that mail, requesting clarification of some items. Then only problem was that it was completely b 0rken (as you’ll see in a second). Next day I sent few more mails and finally got a pretty comprehensive clean-up list. Of course I already knew that retrying won’t help so I asked him how to fully clean up my machine. A guy from Embarcadero support responded soon enough with a note that he bumped my registration count and I can retry. Of course, I did try to fully remove all remnants of all installations but obviously I missed some important part.Īt that point I did the right thing and opened a support case. The funny thing was that my registration count got incremented nevertheless! Of course I only noticed this after five failed installs when the sixth attempt told me that I’ve used my installation bonus and I can install no more Delphis :( Most probably there was some clash between the fresh Delphi XE installation, previous trial version and pre-previous version. Do you want to run the registration wizard again?” #DELPHI 2010 SERIAL NUMBER SERIAL NUMBER#You must provide a valid serial number in order to use Embarcadero(R)ĭelphi(R) XE. “No valid license information found for Embarcadero(R) Delphi(R) XE. For some unknown reason, Delphi XE installed fine but when I tried to register it, I got back ![]() For the past few days I have fought a small war with the Embarcadero registration system. ![]()
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